Arrival: We suggest that you arrive at least 20 minutes prior to your appointment time. This will allow you ample time to sign in and relax in our lounge area, prior to your service.
Cancellation / Rescheduling: Your spa and salon time is held exclusively for you and your provider. For this reason we respectfully ask that you give a minimum of 24 hours advance notice in order to prevent your account from being charged. Less than 24 hours, 50% charge is billed.
Attire: A robe, slippers and day locker will be provided for you upon arrival. Disrobe to the level of your comfort. Please bring your swim suit if you to enjoy our Vichy shower and Hamam Turkish bath.
Health Considerations: Please advise our staff if you are pregnant, recovering from recent surgery or have any existing medical concerns.
Age Requirements: Facial services are available for guests 16 years and older and all other spa facilities and services are offered to our guests 18 years and older.
Shaving: Shaving is not recommended prior to any body exfoliation treatments or hair removal services. We do, however, recommend that men please shave two hours prior to their scheduled facial treatment.
Valuables: Our recommendation is not to bring valuables to the spa. The spa is not responsible for damage or loss of your personal belongings.
Payment: We accept all major credit cards, personal checks, and traveler’s checks. Members may charge services to their spa account.
Service Charges: For your convenience, an 18% service charge is included in our pricing. Additional gratuities are appreciated, but not expected.
Cell Phones: In consideration of our other guests, we ask that you turn off your cell phone and other electronic devices before entering the spa.
Gift Cards: Spa Gift Cards are a wonderful way to give the gift of health, relaxation, and beauty to the special people in your life. We will be more than happy to assemble a group of services that fit any personality or special occasion. Gift cards may be purchased at the front desk or online and may not be redeemed for cash.